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charlotte D

1 reviews | Active since Dec 2009

25 Mar 2022, 20:41

Vodacom bad management

Good day i changed my personal accout to business account and from there ive got ossues with my emails and my vodabucks and nobody at customer care can helpe they put you thru to another department and you get cut off how many times must ome go thru the same story over and over again. Im tired of vodacom and they get commplaint and they cant sort it . After how many years i think its time to get another service provider for my home ,bisinees and personel .Thanks vodacom you where great but !!!!!

0
Replies (1)
Vodacom
Vodacom's reply26 Mar 2022, 12:46
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
 

Best regards,