HL
Hannelie L

1 reviews | Active since May 2026

30 Jan 2023, 09:46

Vodacom bad internet connection

For the past two weeks we had very bad internet connection on our wifi internet connections. Some days only 3 hours intermittent access. It is not only because of load shedding. After only a 2 hour load shedding our town has intermittent connection all day long. I am not the only one working from home and this is unexceptable. I specifically took out a Vodacom contract because it was better before than the other providers. I am working from Gouritsmond in the Hessequa region

0
Replies (3)
Vodacom
Vodacom's reply30 Jan 2023, 12:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

HL
Hannelie L's update02 Feb 2023, 20:41
Reviewer Update
Good day,
Nobody has contacted me yet.
Hannelie
Vodacom
Vodacom's reply06 Feb 2023, 11:24
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team

Best regards,