OM
Odwa M
1 reviews | Active since Nov 2022
10 Nov 2022, 20:12
Vodacom Bad Insurance Service
I have tried to cancel insurance for 3 months. Same call every month and they say it is resolved each time but every month I get the same statement and they deduct the same insurance. Poor service. I have reached out on Twitter and the conversation still shows the other 2 occasions where I have complained about this. Vodacom has just lost a customer. Good bye.
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Vodacom's replyOfficial
11 Nov 2022, 08:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Nov 2022, 08:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team