Vodacom Bad Fibre service provider

Item: Vodacom
Rating: 1
Author: Thabani M

I am on day 9 of relocation request- vodacom keeps telling me - we are working on it then I asked for a project plan of where are they since the infrastructure exists in my new place. Dololo answer. Just an update from Vodacom will be nice - not me having to follow up everyday for 9 days

Helpful (0)

Replies (2)

Vodacom's replyOfficial

12 Dec 2021, 18:04

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply12 Dec 2021, 18:04

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Thabani M's updateReviewer Update

13 Dec 2021, 08:59

thank you for a generic answer - that doesnt help me in 10 days of no updates - just an update on where or what is happening

Thabani M's update13 Dec 2021, 08:59

Reviewer Update

thank you for a generic answer - that doesnt help me in 10 days of no updates - just an update on where or what is happening