Vodacom bad fibre service provider.....

I switched to Vodacom Fibre about a month ago believing that the service will be better thn my previous fibre provider. However since commencing the service, our fibre connection is more down than up. And dealing with the call centre to report the fault is a test in patience.

I now almost have a daily fibre outage - and no its not due to load shedding. I understand if the power is off in our area that the fibre will also be down. And whenever the call centre actually answers the phone, there is this little dance one has to go through, switching of this, switching on that, what light is on and what not.....etc. etc. etc.

Really Vodacom one would expect that your fibre service should be more reliable. This is **** service.