1 reviews | Active since Feb 2023
Vodacom Bad Fibre
I will not recommend Vodacom as a Fibre Provider. Their after sales service is so bad and Pathetic that it is scary that I have actually been with them for over 4 Years. If you log a quarry and have been told that someone will be getting back to you, forget it. Will not happen. I have a problem with my Fibre Line and a Technician came to my house 3 times and I was recommended to upgrade my line to a 75mbs line and did so, and it have made no difference, my line still drops connection and can not be fixed. The Technician actually told me that it is a fault at Vodacom's servers and still yet I can not have it sorted out. I am now stuck again for 2 years and can not get out of the Contract for a service that is no use to me.
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
