Vodacom bad experience

I Vincent molaudzi as a Vodacom customer,I am so disappointed and heart broken about my experience with Vodacom,took out 2 contracts in January 2018 which I finished paying January 2020,on December 2019 I called *** Vodacom to notify them my contract is coming to an end in January,I won't proceed with them and closed both my lines,and even threw away both sim cards,now I am about to purchase a bakkie and my life depends on it for business sake,to maintain my contract I have to buy a new bakkie as my bakkie was a write off from an accident,Vodacom appears to be affecting my Credit score saying I owe them R1990,88,have to pay account I***-3,I'm pleading with you as a big company.remove my name from credits as soon as in yesterday,I need to apply for a bakkie on 18-08-2020 but I can't because of you,my family depends on this contract that I have,I don't owe you a cent,I trusted you guys hence I became your customer,and yet you overcharged me for that 2 years,instead of paying R400 I paid R420 for 24 months,what have I done to you,I would appreciate any help from anyone that could help me clear my name sooner nor later.i took the matter to credit ombudsman and I was told it can take a bit of time to be resolved because they are experiencing a badlock.thanking you in advance, PLEASE HELP A BROTHER FROM ANOTHER MOTHER RESOLVE THE MATTER ASAP.