Vodacom Bad Employee Attitude!!!

To whom it may concern:<br> <br> I am rally shocked in how a Vodacom Staff member treated my call just a few minutes ago.<br> <br> I was assisting my mother in law with her new phone hence the reason i made the call to Vodacom. We all exited in her getting a smart phone for the first time and waiting for a call centre staff to pick up the call.<br> <br> We were holding on for a very long period, cant if the exact time but i would say between 20 - 30mins<br> <br> After a number of beautiful local South African music playing in the back ground, the lady answer in Xhosa and start saying: welcome to Vodacom Xhosa and i Rep**** please speak English as my Xhosa is not that good?<br> <br> Then she mumble something very fast in english and then drop the phone down in my ear.<br> <br> This conversation was heard by everyone in the room and everyone was very shocked at the behavior of this Vodacom Staff Member.<br> <br> <br> I'm not doing this complain to expect anything in return from your organization but just to inform you of the stinking attitude of one your call centre staff and im sure its not a policy of vodacom to treat clients or future clients...very bad experience.<br> <br> Time of Call: around 14h50<br> <br>