Vodacom Bad, do not take a contract with them

Item: Vodacom
Rating: 1
Author: Jude K

Why are you still debiting my account? Contract with you guys ended back in March and I have requested numerous times ,via e-mail, for you to stop debiting my account? What are you debiting me for? A phone which is paid off already? Please, I DO NOT give you permission to deduct any money from my account.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

04 Jul 2024, 07:58

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply04 Jul 2024, 07:58

Official

Jude K's updateReviewer Update

06 Jul 2024, 13:43

I will not be held liable for any other amount. There is no outstanding amount. I requested cancelation in March, which was the end of contract.

Jude K's update06 Jul 2024, 13:43

Reviewer Update

I will not be held liable for any other amount. There is no outstanding amount. I requested cancelation in March, which was the end of contract.