VODACOM: BAD DATA CONTRACT CANCELLATION SERVIVE

Item: Vodacom
Rating: 1
Author: Sharmayne M

I have been cancelling data contract for the past 4 months, calls keep saying we transferring your call to the next consultant instead of cancelation I receive a migration form for what? I will never have a contract with Vodacom ever again I keep getting debit orders the last debit was supposed to be October 2023

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Replies (1)

Vodacom's replyOfficial

02 Jan 2024, 12:20

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply02 Jan 2024, 12:20

Official