PD
Phindile D
1 reviews | Active since Sept 2014
25 Apr 2024, 12:20
Vodacom BAD customer serv/Unfair treatment
UNFAIR TREATMENT at Vodacom Westgate Entrance No.4 next to Numetro. Shame on YOU SHAKIR TEAMS. U have no customer service skills. I was at Vodacom yesterday at 5:30 pm, number 1 on the queue but u decided to ignore me and assist the white lady who only got to the store at 5:55 pm. U continued assisting the lady despite the fact that you were told that I was the next to be assisted. WHAT HAPPENED TO FIRST COMES FIRST SERVE. I would likely to post them pictures.
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Replies (1)Vodacom's replyOfficial
25 Apr 2024, 14:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Apr 2024, 14:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
