PD
Phindile D

1 reviews | Active since Sept 2014

25 Apr 2024, 12:20

Vodacom BAD customer serv/Unfair treatment

UNFAIR TREATMENT at Vodacom Westgate Entrance No.4 next to Numetro. Shame on YOU SHAKIR TEAMS. U have no customer service skills. I was at Vodacom yesterday at 5:30 pm, number 1 on the queue but u decided to ignore me and assist the white lady who only got to the store at 5:55 pm. U continued assisting the lady despite the fact that you were told that I was the next to be assisted. WHAT HAPPENED TO FIRST COMES FIRST SERVE. I would likely to post them pictures.

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Replies (1)
Vodacom
Vodacom's reply25 Apr 2024, 14:29
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team