1 reviews | Active since Jul 2016
Vodacom - Bad Customer services
<p>Bad customer service In May I paid a amount of R5560 into my vodacom account, I have phoned several times and logged calls. For the credit amount to be paid back into my account. </p> <p>Vodacom does not come back to me. And only ask for the proof of payment. But on my account the credit amount is showing. I have mailed and faxed the proof of payment to them. I have done everything they asked. But now i do not hear from them. I reported it Saturday on Hello Peter, and they phoned on Sunday, and i did not hear from them again!!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom - Bad Customer services Bad customer service In May I paid a amount of R5560 into my vodacom account, I have phoned several times and logged calls. For the credit amount to be paid back into my account.
Vodacom does not come back to me. And only ask for the proof of payment. But on my account the credit amount is showing. I have mailed and faxed the proof of payment to them. I have done everything they asked. But now i do not hear from them. I reported it Saturday on Hello Peter, and they phoned on Sunday, and i did not hear from them again!!!!!!!
Vodacom - Bad Customer services Bad customer service In May I paid a amount of R5560 into my vodacom account, I have phoned several times and logged calls. For the credit amount to be paid back into my account.
Vodacom does not come back to me. And only ask for the proof of payment. But on my account the credit amount is showing. I have mailed and faxed the proof of payment to them. I have done everything they asked. But now i do not hear from them. I reported it Saturday on Hello Peter, and they phoned on Sunday, and i did not hear from them again!!!!!!!