Vodacom- BAD Customer Service/ Subscriber connections/ Forensic department

My number has been placed on “Full Admin Block” by the error of a Vodacom agent. Since the 14 November, up until now, this error has not yet been resolved. I have been moved from department to department, as no 1 is able to assist me. As of the 16 November, I have made contact with Vodacom Forensic Department, in order to resolve, yet still my number is not active. When I call ********** to get an update, the call just rings, until someone decides to cut the call, which makes it difficult to get a simple update. Vodacom is ever so swift to engage customers in order to obtain new business and grow their market share, however their after sales support is pathetic. The essence of choosing to have a mobile contract is based on having an active mobile service, with the basic function off making a phone call whenever. At present, I have a mobile contract with Vodacom, however I cannot even make or receive a call, but by the end of the month, I still have to pay for this this awful service….. Please citizens of South Africa, be wise, and investigate all options, before choosing a mobile service provider. My advice, don’t chose Vodacom………