1 reviews | Active since Sept 2016

16 Dec 2016, 17:22

Vodacom bad customer service continues

<p>Fetched my cell after it being repaired at a cost of R950 to me and still not fixed. The cell was given twice now and being under warranty but yet I had to pay in. Now they want me to bring cell in again. It is costing me time and money and the funniest thing is vodacom gives a ****. The manager is not assisting at all.</p>

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Replies (1)
Vodacom
Vodacom's reply17 Dec 2016, 06:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team