1 reviews | Active since Aug 2017
Vodacom Bad Customer Service
<p>I went to vodacom today to get assitance from one of the staff members and i did not take a ticket but i wanted to ask a quick question if the store takes OBF units and the sales assistant said directly to my face that she was busy with a customer i did not see any customer that she was assisting and she said i should get a ticket and wait like everyone else is waiting to be assisted. So i rep**** and said i just needed to find out if your store will assist me before i take a ticket and wait in a long que so she told me rudely to rather go to the Vodacom Greenacres store opposite the food court maybe they will be able to assist me there. I am extremely disgusted in the sales consultants work etiquette towards customers. This is the second time i have been treated like this by Zoleka. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Sasha-Lee Holford,
I do apologise for the bad service received and inconvenience caused.
I've sent you an email with feedback.
Regards,
UW
Dear Sasha-Lee Holford,
I do apologise for the bad service received and inconvenience caused.
I've sent you an email with feedback.
Regards,
UW
