Vodacom bad customer service

<p>On the 6th June my mobile number service was stopped (no incoming or outgoing calls allowed). When trying to make a call it advises me to contact the service provide. This i have done so almost daily since (today being the 21 June) and still no service. when I contacted customer care I was advised to visit nearest Vodacom store, which I did (The Glen). They sent an email to ***** to investigate (to date no respone). I have almost daily contacted the customer care number and each time you speak to a different agent. And each one has a different story. they can only advise that its on ADMIN LOCK. but cannot give me a reason. One agent gave me a service request number Ref. 1- ********** ********** - which I was told it was with ***** and being investigate and i must have patience. HOW MUCH PATIENCE MUST A PERSON HAVE. I followed up again two days ago, 19th June and was told to go to a neared Vodacom store and they will assist me. To go with my ID and from the Vodacom shop (Main str,. Jhn) they must then contact the customer care and they will assist. So off I west to the Vodacom shop with all required documents. They contacted the customer care line and again a different story. when I queried on the above ref number, I was informed that it was closed. How can a call be closed without the issue being sorted. I then contact Vodacom customer care in the afternoon of 20 June and was given another Ref. No. 1- ********** ********** . Phone again today, 21 June with the 2nd ref number and to be told its on the system and pending. I then requested to speak to a manager. Was told that the manager is busy and will call me...it is now 15:00 and manager has still not called. I have in the afternoon tried to contact the customer care number twice and was cut off ... to be told try again later. Really this is unacceptable service from Vodacom and I want answers why my mobile is on admin lock, as I am not in arrears as they debit my account. I have also been told by the customer care agents that there are no notes as to why it is on admin lock. I WANT ANSWERS AS I HAVE BEEN INCONVENIENCED!!!!!! </p>