Vodacom bad customer service

So I was approached by Vodacom’s sales people doing the rounds in the area I stay in and they explained that they’ll be rolling out fibre in our area and it would take no longer than 3 months for us to be connected to the fibre. So I signed up, this was last year on the 22 of June, almost a year later and I’m still not connected to the fibre. I’ve logged an email inquiry, I also phoned last year November and they logged it and assured me I would be connected within 48 hours, it never happened. I phoned again on Tuesday 30 March 2021 and I was told that for some reason the person that logged my complaint closed the case without it being resolved. I then proceeded to start the complaint process from scratch and again they assured me I would be contacted within 48 hours, again no one has been in contact with me since last Tuesday. This time I received a case number as follows SR***. Meanwhile I’m paying for a 100gig Lte plan that was supposed to be an interim solution for the 3 months before the fibre goes live in the area. I can’t understand how Vodacom can sell me fibre and tell me it will 3 months for me to be connected to it but it’s almost been a year and to make it worse they can’t even contact me to explain what has delayed the project and when I can expect to be connected. This is all very frustrating and terrible service from Vodacom.