vodacom bad customer service

I called Vodacom thrice in the past two weeks for the same matter. First time I called I was told to wait 7 days for my 200 mb of data to come through 2nd time I was told to send smart to 31118 3rd time I was told they would log a service request but she muted my call didnt give me a time frame and put me through to the customer survey. I bought a tablet and 200 mb of data was to come with it for 12 months. Vodacom is supposedly the biggest in SA but they have no customer service skills the service sucks, half of the time when I calls no security was even done. Please train your staff properly so that they can solve the query on the first call And call me to sort this.