Vodacom # Bad Customer Experience

Good Day, Very Frustrated Customer.

I paid my account including the arrears amount. The Vodacom legal department promised me that they will reactivate my services. After calling several times, the call center departments just slam down the phone in my hears. How is that for customer experience, this is utter bull **** service. We rely on fibre i don't owe Vodacom a cent but they discounted all contracts that i have... To top it all the ca ll center agents are so rude yet we pay our accounts every month, the Legal department is a big mess massive mess of false customer promises. I will recommend anyone to locate a better service provider urgently. Thanks Marlon