SG
Stuart G

1 reviews | Active since Dec 2011

15 Feb 2015, 19:45

Vodacom bad coverage and refuse to comment

I should have put money on this <br> <br> Moddy Kwaaiman<br> <br> For your information Vodacom have still not responded and you stated they would (you last correspondence) and the many other correspondences<br> <br> Please check your previous correspondence on this long outstanding (years) complaint with no response to me the customer.<br> <br> Vodacom obviously are embarrassed and have no answer for this problem and lack of cellphone coverage hence their silence.<br> <br> MTN have coverage so what is your problem Vodacom<br> <br> I am in the process of moving from Vodacom to MTN<br> <br> I have changed my contract (which is now up) to a pay as you go.<br> <br> On the first of march when this becomes valid I will port to MTN.<br> <br> So I keep my number<br> <br> Then I will take a contract out with MTN<br> <br> And so you loose another customer.(17 year loyal customer)<br> <br> But it obviously means nothing to Vodacom<br> <br> They obviously have too many customers and no idea of customer care.<br> <br> My advice to those not getting a response with Vodacom change your contract to another service provider

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Replies (1)
Vodacom
Vodacom's reply16 Feb 2015, 06:13
Official
Hello 2T2,

We do thank you for the posting.

The matter will be referred to a consultant to investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team