Vodacom Bad Connection

Item: Vodacom
Rating: 5
Author: Thamsanqa S

I regularly buy the 10 GB data but at this point, I feel like I am wasting my money because the connection is so bad and I never get to fully utilize it. My WhatsApp calls are always disconnecting and the internet is super slow. What is going on? Vodacom is just expensive for mahala

Helpful (0)

Replies (2)

Vodacom's replyOfficial

17 Aug 2021, 07:21

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply17 Aug 2021, 07:21

Official

Best regards,

Vodacom's replyOfficial

18 Aug 2021, 16:22

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance. Regards Consumer Website Team

Best regards,

Vodacom's reply18 Aug 2021, 16:22

Official

Best regards,

Vodacom Bad Connection

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