LV
Lourens V

1 reviews | Active since Apr 2019

30 Apr 2019, 07:51

Vodacom Bad Clientelle Service

Vodacom Cliente service is BAD. They have been blocking my phone lines every day saying it is a credit limit reach but its not so the unblock it every morning when i phone them. They have escilated the problem to a differant department but still the problem persist. This has been going on for a week now. How difficult can it be to fix this. I realy considering changing to a differant network after being with Vodacom for more than 15Years

0
Replies (2)
Vodacom
Vodacom's reply30 Apr 2019, 09:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
LV
Lourens V's update02 May 2019, 07:03
Reviewer Update
Many Thanks for the promt response. Yes my issue is resolfed. Thanks.