FS
Fandiesel S
1 reviews | Active since Feb 2020
11 Jun 2020, 12:14
Vodacom Bad Billing Service
After several months of trying to get the matter sorted out, Vodacom has failed me drastically. My account is still outstanding with a R1250 balance which was incorrectly billed. My number is now due for an upgrade but I'm going to opt for cancellation since my matter is not resolved.
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Vodacom's replyOfficial
11 Jun 2020, 14:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jun 2020, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team