ND
Natasha D
1 reviews | Active since Dec 2018
11 Dec 2018, 20:05
Vodacom bad billing
I took out 2 upgraded contracts a year ago. Vodacom put me on the smart s contract instead of the u choose 150. I have sent several emails and called however i get moved from pillar to post. I am being billed for services that i did not request for a year and I'd like to get this sorted as I am a dedicated vodacom customer amd would not like to be forced away from your other good services
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
12 Dec 2018, 07:12 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Dec 2018, 07:12
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Dec 2018, 11:48 Dear Natasha
Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.
Have a great day further.
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Dec 2018, 11:48
Official
Dear Natasha
Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.
Have a great day further.
Vodacom Consumer Website Team
Best regards,
