1 reviews | Active since Jun 2018
Vodacom - BAD BAD Service and contract increase as they wish.
I opened a Vodacom contract in 1997. Since then I got the Cell number. No in 2018 after lots of renewal and ...contract they increase my monthly instalment with R50. without any notification. After I phoned the call centre for 5x. Some said to me that I signed the contract and it stats that VODACOM can increase the instalment as they wish. I know R50 is not a lot BUT Why? No notification from Vodacom Agents does not know what they do! Can not see Straight away what's the reason for this increase.
I will definitely not renew my contract again if this is the kind of service a loyal person receive from Vodacom.
Thank your but no Thank you.
Good day
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards
Vodacom Consumer Website Team
Good day
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
