Vodacom bad bad service

Item: Vodacom
Rating: 1
Author: Andre S

Lenovo laptop taken on a contract at Mall@Reds Product does not perform as promised Can't even send proper mail Manager Alex told me he will not take back the product and threw the box back at me. After being a client with Vodacom,I am totally shocked by the behavior of the manager Alex. So much for claiming to be the best cell phone network. Bunch of unprofessional people.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

23 Jul 2020, 07:15

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply23 Jul 2020, 07:15

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Andre S's updateReviewer Update

24 Jul 2020, 14:47

Good day.

Compiment: Vodaworld.
Thandie Maseko and Ntabiseng Kunupi.
Well done ladies.......this is how you treat a complaining customer. You girls are the best. Hope you can resolve my issues.

Andre S's update24 Jul 2020, 14:47

Reviewer Update

Good day.

Compiment: Vodaworld.
Thandie Maseko and Ntabiseng Kunupi.
Well done ladies.......this is how you treat a complaining customer. You girls are the best. Hope you can resolve my issues.