Vodacom bad bad service

Item: Vodacom
Rating: 1
Author: Wesley R

I received bad service from Vodacom, my contract was due to expire end of November, I got a call from an agent saying that they will give me more minutes to the value of 300 and something rand and it can be cancelled anytime I called cancellations and they said I have a contract that’s ending in 2025

I called in they said they will send it for a upgrade cancellation

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Replies (1)

Vodacom's replyOfficial

25 Nov 2023, 11:57

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply25 Nov 2023, 11:57

Official