Vodacom BAD BAD service

<p>***** took place on my data contract after Vodacom did not follow the needed security checks, after doing ALL the steps asked by vodacom and PLENTY of calls and PLENTYvisits to a Vodashop , i am still not getting my money back . After making ONOTHER call on friday , I was told that the money owed to me has been TAKEN by Vodacom because the person investigating the ***** did the wrong investigation and so they THINK that I still have the number . Spending HOURS holding the line from one department to another , still , NOTHING . I am bitterly dissapointed at the bad service and want my money back </p>