VODACOM BAD BAD SERVES

Good day

After numerous problem loggings since 3 June 2022, my problem got worse and not better ! Numerous complaints wat was logged were just closed without ANYBODY contacting us !!!

I have lodged a complaint as my router is not working properly we have a 20 line and only receiving 3.65 and 4.52.

After almost 2 hours in the phone with Tim at ***, he reset restart etc we have no internet serves at all. I run my business from home and can not work at all after that phone call. He apologized and promised that his supervisor Jason Dudco will all me before the end of the day, 24 hours later I am still waiting for his call and with out internet service !

I have send emails, logged serves requests nothing nobody even bothered to contact me.

We pay our account on time EVERY month, bit at the moment we are paying for serves we do not receive !!!!!

I will go public with this complaint if this is not sorted, you are more expensive than most providers and your service is TERRIBLE !!!!!!

We have been having issues with our fibre line for years calling almost daily this is really RIDICULOUS!!!!