1 reviews | Active since Apr 2017
VODACOM BAD BAD BAD SERVICE
<p>Once again Vodacom shows no interest in a customer's query's - Our company took out a sms bundle 50 which cost us R25 pm and R300 p/a-on nr ********** but instead Vodacom debit our bank account with R4966. numerous emails and phone calls was made to the local Bredasdorp branch without any response from Vodacom - also bear in mind that our company's account with Vodacom on a annual basis are more than R137000.00- i think its is time for a new service provider -</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
still no response from so called Vodacom consultants
still no response from so called Vodacom consultants
Dear Winnie,
We apologise for not responding to your posting timeously and thank you for your patience.
We've rep**** to you via email and await your response.
Regards,
UW
Dear Winnie,
We apologise for not responding to your posting timeously and thank you for your patience.
We've rep**** to you via email and await your response.
Regards,
UW
Dear Winnie,
As discussed, the matter has been addressed and resolved.
Regards,
UW
Dear Winnie,
As discussed, the matter has been addressed and resolved.
Regards,
UW