1 reviews | Active since Aug 2016
vodacom BAD BAD BAD customer service
<p>I pay R400 a month for an S7 phone on contract , the R400 is handset installment , the handset is less than 5 months old and the inside is damaged , the graphics board , the national consumer act states that i am entitled to my money back or a new handset within 6 months of purchace , vodacom ignores all my inquaries.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
We have escalated your complaint to the Vodacare Head Office for further assistance and feedback.
Regards
Roderique Lategan
Dear Customer
We have escalated your complaint to the Vodacare Head Office for further assistance and feedback.
Regards
Roderique Lategan