AB
Anton B
1 reviews | Active since Oct 2024
13 Jan 2025, 13:52
Vodacom Bad an ******* services
EC-1U7O-3E47CB
Vodacom has open a contract on somebody's name, using my Bank account. Without any FICA been done. No consent from me. After police statements and complaints, Vodacom stop deducting money for 2 months from me. Then they just started again..
Now a year later I am still struggling to stop deductions an retrieve my money, as I am not receiving any services from Vodacom.
It is imposable to connect to Vodacom Their ***** No that was given to me is never answered. ( *** )
This is the worst and most ******* Company in South Africa.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
13 Jan 2025, 14:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Jan 2025, 14:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
27 Jan 2025, 06:48Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to reach you telephonically on 3 occasions however we have responded to you via email. Should you require further assistance do response. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Jan 2025, 06:48
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to reach you telephonically on 3 occasions however we have responded to you via email. Should you require further assistance do response. Regards Vodacom Consumer Website Team
Best regards,