VODACOM BAD ACCOUNTS AND MANAGEMENT

<p>I noticed on 17 june 2017 that 3 ***** lines where taken out on 2 june 2017,i called vodacom and they asked me to send the relevent documents which i did. i called a number of times after that to follow up on my query and all i get told is " a service request has been logged we will follow up on your CR as ***** divsion has deleted the numbers " FYI 9 WORKING days elapsed based on there due turn around time and date ,NOTHING has been done, Tonight i get an email showing i owe them R27000 which they promised has been taken care off and deleted according too there systems.</p> <p>they charged me on 1 july the sim and connection fee for 3 ***** contracts and still billing me, and i am sure if i do stop order my main lines will get blocked, they is abolutely no winnning with vodacom , they just waste your time and take your money and bill you and bill you and bill you.</p> <p>the consulatnts are just there to fustrate you even more, they cant provide a solution, if you call before the turn around time, they say " turn around time has not passed" when you call after turn around time they say " a service request has been logged we will follow up on your CR as ***** divsion has deleted the numbers ''</p> <p>so this clearly shows vodacom does not have anything in order because of lines where deleted and CR note passed, why did account division still send me a bill of R27000</p> <p> </p> <p>this shows either consultants are lying that my farud lines have been deleted or ***** division and accounts divison dont communicate and are not alligned.</p> <p> </p> <p>FYI my 3 ***** lines where taken by vodacom on line systems.</p> <p>vodacom SA is pathatic!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>