MD
Michael D
1 reviews | Active since Oct 2019
15 Apr 2021, 15:51
Vodacom-bad
I ordered a Lenovo slimline laptop telephonically on the 5th April with agent,Malcolm..he concluded the deal with me,terms and condition agreed on and said the item should be delivered anytime from tue 13th apr 2021..I enquired about delivery today 15th,only to be told that the item is no longer available...so I was gonna wait until the *** come home if I didnt enquire...Check my record I am a long standing contract member if yours and to treat me like this...and by the way I'm still waiting for a team leader to call me since 11am this morning..is this the way you treat your customers...Bad...Mike ***
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Replies (1)Vodacom's replyOfficial
15 Apr 2021, 20:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Apr 2021, 20:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
