JM
Japie M

1 reviews | Active since Feb 2015

19 Mar 2017, 13:29

Vodacom bad

<p>Vodacom deliver routers to me under false pretences by the caller. They promised to cancelled the transaction. They never did sin end if February 2017. They keep on deducting money from my bank account although the WiFi routers were immediately returned to them and they acknowledge receipt thereof. Many call has not helped at all. </p>

0
Replies (2)
Vodacom
Vodacom's reply20 Mar 2017, 07:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply30 Mar 2017, 13:00
Official

As per telephonic discussion,feedback provided.

Regards

FM

Best regards,