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David M

1 reviews | Active since Nov 2019

04 Feb 2025, 08:44

vodacom ****

Contract expired and even notified vodacom that I dont need their service anymore but they still debit my account. Funny part I get nothing from them but getting charged every month. This is **** period

0
Replies (3)
Vodacom
Vodacom's reply04 Feb 2025, 10:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 
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David M's update06 Feb 2025, 13:38
Reviewer Update
where can I attach the conversation I had with vodacom consultant in 2024

Thank you for the info provided.

Our team will be in touch.
Feb 29, 2024, 1:14 PM



Our records reflect that the contract for *** expires this month. We have loaded the cancellation and conversion to prepaid. The number should be converted to prepaid within 24 hours. Have a good day further.
Thanks for contacting Vodacom on social media. We’d like to ask a question about your interaction. Your feedback is appreciated.
Feb 29, 2024, 1:42 PM
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David M's update06 Feb 2025, 13:38
Reviewer Update
I owe vodacom zero. this is a ****