RD
Rynardt D

1 reviews | Active since Nov 2021

10 Nov 2021, 13:52

Vodacom

Had a ****le with Vodacom that I cancelled on the 17-08-2020. according to Vodacom I still owed them R76 and they gave me over to legal due to this. I was never informed or allowed to just pay this R76 . Now my credit score is so badly affected because someone is just not doing their job.

I have been in contact since last week the 3-11-2020 with Vodacom to sort out this problem, I have paid this R76 that I owed them butt still I don't have any cancelation letter from them. The call agent that was helping me said they will set things right with the creditors. And ask legal to withdraw everything for they dint inform me of anything. I am still waiting for a response.

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Replies (1)
Vodacom
Vodacom's reply11 Nov 2021, 07:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team