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Bonisile M
1 reviews | Active since Aug 2020
17 Aug 2020, 16:02
Vodacom
I will advice anyone who want to engage with vodacom or do any agreements with vodacom to think twice. They are billing me for data that I'm not receiving that I didn't even agree to it.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
17 Aug 2020, 16:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Aug 2020, 16:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Bonisile M's updateReviewer Update
01 Sept 2020, 04:53I don't know what is happening at your offices, you removed the extra data that I was paying and not getting and now you also removed the 10gig data I'm I'm paying that I'm sappose to get ecery
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Bonisile M's update01 Sept 2020, 04:53
Reviewer Update
I don't know what is happening at your offices, you removed the extra data that I was paying and not getting and now you also removed the 10gig data I'm I'm paying that I'm sappose to get ecery
BM
Bonisile M's updateReviewer Update
01 Sept 2020, 04:56That I'm sappose to receive every month. Apparently your consultant that I spoke to by the name of Zinhle said all my data was canceled. Yet you assured me that everything has been sorted out with regard to my complain.
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Bonisile M's update01 Sept 2020, 04:56
Reviewer Update
That I'm sappose to receive every month. Apparently your consultant that I spoke to by the name of Zinhle said all my data was canceled. Yet you assured me that everything has been sorted out with regard to my complain.