EM
EMZO M
1 reviews | Active since Jan 2018
25 Mar 2025, 10:11
Vodacom ***********
Requested a quotation to cancel my contract I received it and on the 20th of February I paid the amount I was quoted, send them pop and copy of my ID to cancel the contract. I have been paying vodacom via a debit order since I took the contract never missed a month. Now in March been receiving calls from MBD collection that I owe Vodacom. Now they are telling me that I was suppose to pay for February but they did not debit for that month. Vodacom is ripping people off and their consultants like to play with people's life's and emotions. Just imagine vodacom ruining your credit credit profile because of their ***********. Ref 5CT9FSX6BH and ***
Helpful (0)
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Replies (2)EM
Your refund for order has been confirmed ***9
Makro order MAK***
EMZO M's updateReviewer Update
25 Mar 2025, 10:51Your refund for order has been confirmed ***9
Makro order MAK***
EM
EMZO M's update25 Mar 2025, 10:51
Reviewer Update
Your refund for order has been confirmed ***9
Makro order MAK***
Vodacom's replyOfficial
25 Mar 2025, 11:58 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Mar 2025, 11:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
