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Jenny S
1 reviews | Active since May 2020
27 May 2020, 16:16
Vodacom
I paid my account the 6th of April, but unfortunately I missed one number in the reference, I've been phoning and sending my proof of payment since 5 May and my money is still not allocated to my account. They keep on leaving messages for the outstanding amount. The accounts dept service sucks
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Vodacom's replyOfficial
28 May 2020, 08:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 May 2020, 08:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team