Vodacom

What has happened to Vodacom Service. when you purchase a new phone at the Fourways Mall branch you are told they no longer have technicians to assist to transfer your data to the new phone, and you should come back on another day as the technician only comes in on certain days. So you happy to sell the phone but no customer support to go with it. After 3 months my new phone is dropping calls, I take the phone into the Midrand branch only to be told that I need to leave it for 2 to 3 days in this day and age who goes without a phone for this period of time. No concern what so ever that the phone is used for business, I request a loan phone only to be told they do not have any, So the phone is under guarantee after 3 months and not working but no assistance offered. The only feature not working is that the phone cuts the incoming and outgoing calls off , the lady asked the technician to look at it as it would be a quick fix , only to be told they are too busy and she must book the phone in - once again no customer support or service. Vodacom your service is non existent !