TN
Thamsanqa N
1 reviews | Active since Mar 2021
15 Mar 2021, 23:16
Vodacom
Vodacom is ***********, they billed me for the following month after my contract expired on 31 of January 2021. I am getting a bill for February, i did ask them before that i am not to upgrade when 31st January 2021 comes they must cancel my contract. I spoke to them when this problem started? I was promised that matter was going to be resolved. Currently they say i owe R600
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Vodacom's replyOfficial
16 Mar 2021, 07:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Mar 2021, 07:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TN
Thamsanqa N's updateReviewer Update
16 Mar 2021, 14:39I wrote the message last night, today i got a call from doing follow up. Thank you my matter got resolved with the insurance department.
TN
Thamsanqa N's update16 Mar 2021, 14:39
Reviewer Update
I wrote the message last night, today i got a call from doing follow up. Thank you my matter got resolved with the insurance department.