MB
Monique B
1 reviews | Active since Feb 2018
13 Jan 2020, 12:34
Vodacom
Vodacom is going down, I had insurance on my Samsung J7 prime for 3 years, the phone was sent in and they called me to tell me the phone won't be covered to repair it because the lady at vodacom did not add on the job card that the phone fell. So I am very disappointed in the service that I got from vodacom.
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Vodacom's replyOfficial
13 Jan 2020, 15:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jan 2020, 15:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team