HD
Hein D
1 reviews | Active since Nov 2021
22 Nov 2021, 08:02
Vodacom
My Vodacom internet fibre has been down for the last 6 days - already made 14 calls to the support line and everytime they tell me to switch router off and on again Still doesn’t work They keep on saying they will escalate the matter but nothing has happened yet - need to know how to get it fixed
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Vodacom's replyOfficial
22 Nov 2021, 09:30Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Nov 2021, 09:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team