1 reviews | Active since May 2016

21 Sept 2020, 11:19

vodacom

Oh whats my story.

Vodacom sold me an LTE service knowing very much well that i don't have a coverage where i lived.

it was cancelled but to my supersize it is still showing on the ITC and as such it impacts my scoring negatively because i am unable to purchase a vehicle

to make things even worse is that i have been in contact with them from emails and calls and no one seems to come to my aid

0
Replies (1)
Vodacom
Vodacom's reply21 Sept 2020, 14:22
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team