1 reviews | Active since Feb 2013
Vodacom
Goeie dag My rekenning met vodacom is nog steeds nie uit gesorteer ek bly vir hulle emails stuur maar daar word nikds aan die saak gedoen nie en hulle kan ook nie vir my se wie gaan my bankkoste dra vir bankstate van Mei maand nie. Noiu het hulle vir finale brief gestuur maar ek bly vrae sorteer my rekenning uit en maak dit reg as ek in bel na*** dan is daar n gepraat indie agter grond en n gelag sodat en die ander persoon nie met mekaar kan praaat nie en as jy vir hulle vrae om net sagter te wees dan is dit n probleem en hulle is snaaks julle is is meer as welkom om die gesprekke wat op band op geneem word te gaan luister en hulle *** bly my bel volgnes my rek wat ek nou maar vir self hou kuld ek hulle net vir Oktober 2023 nie vir vir Mei 2023 soos hulle wil beweer nie ek stel voor daar word n ondersoek by vodacom rekinning afdeling vir bedrog.
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Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thanx for the feed back, a consultant did get in contact and requested me to go to the Sasolburg Vodacom branch with the statements for proof of payment they should refund me and then pay it manually in their bank Acc. (this was from Vodacom legal department) which I intended to do, when I got there I spoke to the manager and I explained to her wat the legal department told me what she should do, she explained to me that she will have to go through the paper work....fine. I then got a mail that state the payment was not done.....I have the proof of payment on the bank statements, now my son had to waste money printing 24 ****** statements to prove it again we checked the statements to see if the money didn't return...nothing. I am NOT going to pay another cent.
What more must one do to to explain to these A/H that the....Acc was paid.
Thanx for the help so far, but really I am fed up.
Kind regards
Thanx for the feed back, a consultant did get in contact and requested me to go to the Sasolburg Vodacom branch with the statements for proof of payment they should refund me and then pay it manually in their bank Acc. (this was from Vodacom legal department) which I intended to do, when I got there I spoke to the manager and I explained to her wat the legal department told me what she should do, she explained to me that she will have to go through the paper work....fine. I then got a mail that state the payment was not done.....I have the proof of payment on the bank statements, now my son had to waste money printing 24 ****** statements to prove it again we checked the statements to see if the money didn't return...nothing. I am NOT going to pay another cent.
What more must one do to to explain to these A/H that the....Acc was paid.
Thanx for the help so far, but really I am fed up.
Kind regards