sN
shaquille N
1 reviews | Active since Sept 2021
28 Sept 2021, 12:51
Vodacom B S
I Shaquille lee Naidoo am appaled by the service i received from Vodacom. I was offered a 25mbs fiber line in May of 2021. After a long wait the Modem was delivered on the 19th July 2021. When the Modem was delivered i was informed that it should be activated in the next 24hrs.After several calls to Vodacom for modem activation nothing was done. It is now 3 months and nothing work . I am currently being billed for a modem /line that does not work.
My contact details are ***
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Vodacom's replyOfficial
28 Sept 2021, 14:30Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Sept 2021, 14:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Oct 2021, 14:25Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per SR***, our records indicate that the query was resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply04 Oct 2021, 14:25
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per SR***, our records indicate that the query was resolved. Regards Consumer Website Team
Best regards,