1 reviews | Active since Oct 2017
Vodacom AWOL
I have been trying to cancel a Vodacom Chatz contract which is way past it's expiry. I first tried the Customer service line, with no answer. They offered a call back option which I asked for, being over a month ago. Still no call !! now I've been told to try ********** , which is engaged. which call centre in this country has an engaged tone ???? it's a cheap tablet contract which is no longer being used. can someone cancel this asap ?????
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Mohammed
Trust that you well.
As per our telephone conversation, kindly be advised the issue has been resolved. I have sent you an email as confirmation thereof.
Have a lovely day further,
Kind Regards,
HS
Dear Mohammed
Trust that you well.
As per our telephone conversation, kindly be advised the issue has been resolved. I have sent you an email as confirmation thereof.
Have a lovely day further,
Kind Regards,
HS