1 reviews | Active since Mar 2015
Vodacom awful again
<p>after contacting Vodacom to cancel a contract, getting a quote, paying the amount and being told this would get sorted in 3 days, then having confirmation it was completed and sim moved to prepaid, we are still having an issue where Vodacom will not cancel the contract, multiple calls later dealing with *********** service staff who all provide the same information and not assisting in resolving the issue, vodacom's service is shocking no wonder people are choosing to leave the network</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
