CL
Chantel Levey-Cilliers

1 reviews | Active since Jul 2015

31 Jul 2023, 10:34

Vodacom Aware Of Lawbreaker Rewards Activity - DOES NOT WARN CUSTOMERS

Vodacom is currently aware of lawbreakers deceiving their customers with a rewards point hoax to obtain bank details but has not alerted customers. Every person in call centre I spoke to was aware of this but there was zero interest. It resembles Vodacom functionality and interface. Do you have no respect for your customer hard earned money Vodacom? Popi escalation in progress.

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Replies (1)
Vodacom
Vodacom's reply31 Jul 2023, 12:05
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team